Shipping Policy

Last Updated: June 2026

Thank you for shopping with Paws Shop. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, promotional events, or holidays, processing times may be slightly extended.

Shipping Time

Estimated delivery times vary depending on your location.

Estimated Delivery Timeframes

• United States: 7–15 Business Days

• Canada: 7–18 Business Days

• United Kingdom: 7–15 Business Days

• Australia: 8–18 Business Days

• Europe: 7–18 Business Days

• Other International Destinations: 10–25 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Free Shipping on Exclusive Products

We are pleased to offer FREE SHIPPING on all products listed in our Exclusive Products Collection.

Products outside the Exclusive Products Collection may incur shipping charges, which will be calculated and displayed during checkout before payment is completed.

Free shipping promotions are subject to change without prior notice.

Shipping Costs

Shipping fees for non-exclusive products are calculated based on:

• Delivery destination

• Product weight and dimensions

• Shipping carrier rates

• Applicable shipping methods

The final shipping cost, if applicable, will be shown at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Tracking updates may take several days to appear depending on the carrier and destination country.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Customs inspections

• Severe weather conditions

• Carrier delays

• Public holidays

• High shipping volumes

• Events beyond our control

Paws Shop is not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipping delays or additional fees may occur.

Paws Shop is not responsible for orders lost or delayed due to incorrect shipping details supplied by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us immediately at aalthabt1@gmail.com.

We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

Delivered but Not Received

If tracking indicates that your package has been delivered but you have not received it, we recommend:

• Checking with family members or neighbors

• Looking around the delivery location

• Contacting the shipping carrier directly

If you still cannot locate your package, please contact us and we will do our best to assist.

Contact Information

Paws Shop

Email: aalthabt1@gmail.com

Website: https://paawzshop.com

We appreciate your trust in Paws Shop and look forward to serving you and your pets.